A version of the following message was circulated electronically August 2024

I am writing this letter to share some bittersweet news.

I have decided to leave Toronto and relocate to Ottawa. Sadly, this means that I will be stepping away permanently from my family practice at Magenta Health on November 29, 2024. This was a difficult decision to make. It has been my pleasure and privilege to take care of my patients and their families for the past few years.

The clinic and I are in the process of coming up with a transition plan that ensures continuity of care. At the moment we are quite optimistic and we do expect to be able to find you a replacement family doctor without any further action from you.

However, this email is to give you the required 3 months advance notice that you will be discharged from my care and the clinic, in case we’re unable to find a doctor to take over.

If you have any concerns about the possibility that we may not be able to find a new doctor to take over the practice, we encourage you to start looking for an alternative provider at this time.

I want to take this opportunity to express my sincere gratitude for allowing me the privilege of being your family doctor. I wish you all the best and a lifetime of good health and happiness.

With heartfelt thanks and warm regards,

Dr. Sana Mehrani

*** Additional information from Magenta Health ***

We are working with Dr. Mehrani to establish a firm transition plan that ensures continuity of care. We hope to have more information for you in the coming weeks. We respectfully request that you do not contact our admin team for updates, as they will not have any further information. We promise we will update you with more information as soon as possible.
Should you decide to transfer to a completely different physician outside of Magenta Health, please request your medical records by contacting us directly: https://www.magentahealth.ca/request-for-medical-records