At Magenta Health, courtesy and kindness guide our staff in relationships with patients, as well as their fellow colleagues.

Our team of staff are made up of individuals in the community who are patients themselves, and understand the challenges of navigating a strained healthcare system. We are your neighbours, your friends, and family members.

As individuals, we care deeply about being kind, and we work hard to make things a bit easier during these difficult times. As an organization, we strive to show respect and professionalism in all interactions.

Our request for you is simple. Please be kind.

Several members of the Magenta Health team

You might be frustrated; you might not be getting what you need; a mistake might have been made. Despite the circumstances, we ask that you remember that the person you’re speaking to, whether in person, by phone, in writing, or by voicemail, is a person. A person who is trying to help you and deserves your kindness.

It only takes a single rude or aggressive interaction to ruin someone’s day. You wouldn’t want this in your own life. Please don’t be that person for someone else - be the person that makes someone else’s day better.