Important Notice for Patients of Dr. Andrew Chou

The following message was circulated electronically January 26, 2022:

I hope you have had a wonderful holiday and a Happy New Year!

As you know, I have been on leave from my practice at Magenta Health since September 2021. Dr. Sandra Trat has been covering my practice.

Recently, after much thought, I have made the difficult decision to permanently step away from my family practice at Magenta Health.

To help ensure you continue to have a family doctor, I have made the following arrangements:

  • Between now and April 15, 2022, Dr. Sandra Trat will continue to cover my practice.

  • Starting April 16, 2022, Dr. Heba Shamsi will permanently replace me and take over my practice.


Some of you may have already had the pleasure of meeting Dr. Shamsi; she is currently covering a colleague of mine at Magenta Health and I’ve found her wonderful and caring. I am confident that you will be in excellent hands with her. She is looking forward to meeting you! Her brief biography is available here: https://www.magentahealth.ca/shamsi

There is nothing that you will need to do differently due to these changes. Just continue to book as you normally would; contact the clinic and your family doctor as you always have.

It has been a privilege and honour to take part in your care. I wish you good health and all the best.


Warm regards,

Dr. Andrew Chou

*** Additional information from Magenta Health ***

  1. We don’t anticipate being able to accommodate requests for a family doctor other than Dr. Shamsi, inclusive of requests for a male physician. There is already a significant shortage of family physicians in the community and a very long waiting list of patients attempting to book intake appointments with us. We are grateful that Dr. Shamsi was available to take over permanently to ensure continuing care.

  2. Dr. Trat is not a permanent Magenta Health physician. She is not scheduled to remain at the clinic past April 15, 2022 and so it will not be an option to continue to see Dr. Trat after that date.

  3. CPSO information is kept up to date regarding all registered physicians. Please refer to the CPSO website directly if you have any questions about Dr. Chou’s current or future whereabouts.

  4. You might notice invoices for non-OHIP covered services coming from Dr. Shamsi instead of Dr. Chou as of January 1, 2022. For regulatory reasons, you are officially Dr. Shamsi’s patient as of January 1, 2022 although the practical transition won’t be complete until April 16, 2022 as described above.

  5. Should you decide to transfer to a completely different physician outside of Magenta Health, please request your medical records by contacting us directly: https://www.magentahealth.ca/request-for-medical-records